Bookings & Confirmations
Last Updated: July 2026
By booking a stay or using this website, you agree to comply with and be bound by these Terms &
Conditions:
- All booking inquiries submitted through the website are subject to availability and formal
confirmation from our team.
- A booking request is not confirmed until we have reviewed availability and sent you a written
booking confirmation (via email, WhatsApp, or phone call).
- Rates listed on the website are baseline guide prices and are subject to change based on seasonality
and group size.
Check-in / Check-out
To help us prepare the rooms and preserve quality standards for all guests, please adhere to our timing
guidelines:
- Standard Check-in Time: 1:00 PM
- Standard Check-out Time: 11:00 AM
- Early check-in or late check-out is subject to room availability and must be requested and approved
in advance.
Cancellations & Refunds
We understand plans can change. Our cancellation rules are as follows:
- Cancellations requested at least 48 hours prior to your scheduled check-in time are
eligible for a full refund of deposit fees.
- Cancellations made within 48 hours of check-in may be subject to a charge of 1 night's stay.
- No-shows will forfeit any deposit paid.
Guest Conduct & Rules
To ensure a pleasant stay for everyone, guests are expected to treat the property, local staff, and
other guests with respect:
- Quiet hours are observed between 10:00 PM and 7:00 AM.
- Illegal substances, loud disturbances, and damage to the homestay facilities are strictly
prohibited.
- We reserve the right to refuse service or terminate the stay of any guest whose conduct violates
these guidelines or poses safety risks.
Liability
Please note that guest safety and security is our priority, but we operate under standard homestay
liability rules:
- Sea Shells is not responsible or liable for any loss, theft, or damage to personal items or
valuables during your stay. Please keep your personal belongings secure.
- Guests are liable for any physical damage caused to the homestay property, structure, or equipment
beyond normal wear and tear.
Changes to These Terms
We may update these Terms & Conditions from time to time. The date of the last revision will be
posted at the top of this document. Continued use of this website or completion of a stay constitutes
acceptance of any updated terms.